Privacy Policy

Last updated: June 2026

Introduction

Everlasting Wave respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

By using this website, placing an order, subscribing to our newsletter, or contacting us, you agree to the practices described in this Privacy Policy.

Business Information

Website owner:

GLE, obrt za dizajn
Croatia
Email: info@everlastingwave.com

Information We Collect

Depending on how you interact with our website, we may collect:

Information You Provide

  • First and last name
  • Email address
  • Billing address
  • Shipping address
  • Optional phone number
  • Account information
  • Information submitted through contact forms
  • Newsletter subscription information

Order Information

When you place an order, we collect information necessary to:

  • Process payments
  • Deliver products
  • Provide customer support
  • Comply with legal obligations

Technical Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring websites
  • Date and time of visits

How We Use Your Information

We use personal information to:

  • Process and fulfill orders
  • Deliver digital products
  • Ship physical products
  • Provide customer support
  • Send transactional emails
  • Manage customer accounts
  • Improve website performance
  • Prevent fraud and abuse
  • Comply with legal obligations

With your consent, we may also send newsletters, updates, promotions, and product announcements.

Payment Processing

Payments are processed through third-party providers including:

  • Stripe
  • PayPal

We do not store or have access to your full payment card information.

Payment providers process your data according to their own privacy policies and security standards.

Newsletter and Marketing

If you subscribe to our newsletter, your information may be processed through Mailchimp.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.

Analytics

We may use Google Analytics and similar tools to understand how visitors use our website.

These services may collect information such as:

  • Device type
  • Browser information
  • Geographic region
  • Pages visited
  • Time spent on the website

Customer Accounts

Customers may create an account on our website.

Account holders may:

  • View order history
  • Access digital purchases
  • Manage account information

Customers are responsible for maintaining the confidentiality of their login credentials.

Data Sharing

We do not sell personal information.

We may share information only when necessary with:

  • Payment processors
  • Shipping providers
  • Hosting providers
  • Email marketing services
  • Analytics providers
  • Legal authorities when required by law

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Maintain business records
  • Meet legal and tax obligations

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of personal data
  • Restrict certain processing activities
  • Withdraw consent
  • Request a copy of your data

Requests may be submitted to:

info@everlastingwave.com

Cookies

This website may use cookies and similar technologies to:

  • Enable website functionality
  • Remember preferences
  • Improve performance
  • Analyze traffic
  • Support marketing activities

Visitors may manage cookie preferences through their browser settings and cookie consent tools available on the website.

Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no online transmission or storage method can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

Contact

For questions regarding this Privacy Policy or your personal data, please contact:

info@everlastingwave.com